1. Introduction
RegAtlas, LLC ("CityCycle," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CityCycle platform and services.
2. Information We Collect
Information You Provide
- Account Information: Name, email address, organization, job title, and contact information when you create an account or contact us.
- Service Data: Information you input into the platform, including compliance records, generator data, violation records, and outreach logs.
- Communications: Messages, feedback, and correspondence you send to us.
Automatically Collected Information
- Usage Data: Information about how you use our platform, including pages visited, features used, and actions taken.
- Device Information: Browser type, operating system, IP address, and device identifiers.
- Location Data: GPS coordinates when using our mobile app for field operations (with your permission).
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
- With Your Consent: When you explicitly authorize sharing.
- Service Providers: With third-party vendors who assist in providing our services (e.g., cloud hosting, email delivery).
- Legal Requirements: When required by law or to protect our rights and safety.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.
7. Your Rights
Depending on your location, you may have rights to:
- Access and receive a copy of your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to or restrict processing
- Data portability
To exercise these rights, please contact us at privacy@citycycle.app.
8. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, delete personal information, and opt-out of the sale of personal information (which we do not do).
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
RegAtlas, LLC
Email: privacy@citycycle.app
Phone: (310) 789-2149